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Shipping InformationQ: What is your normal shipping time?A: Most orders are shipped out within 9-12 days of receipt, usually much sooner. Rush deliveries may also be accommodated (see below). When you place an order on our website, you will receive an initial confirmation of that order. This is not a shipping confirmation; rather, it is a confirmation that we have received your order. Should you note a discrepancy in this confirmation, please contact us immediately. You will also receive a shipping confirmation when your order ships out which will include detailed information on the items shipped, any items put on backorder, the shipping carrier, and the tracking number. Q: What if I require rush delivery? A: We offer a Fedex 1-2 business day option on in-stock merchandise which costs $16 in addition to our standard shipping charges. We also offer a Fedex 2-3 business day option on in-stock merchandise which costs $8.00 in addition to our standard shipping charges. We do NOT offer express shipping on non-domestic orders. All of our rush orders are sent via Fedex so please make sure to include a physical address (no PO Boxes). Rush orders received after 2:30pm est are considered as being received the next business day. Note that Fedex does NOT deliver on weekends or holidays. Q: What are your standard shipping charges and how do you ship standard packages? A: We ship our standard packages by either USPS or by UPS. A tracking number is assigned on all domestic packages to help ensure proper delivery. Our standard shipping charges are based on the merchandise value of your order as follows: Q: How much does it cost to ship packages outside of the United States? A: On shipments to Canada, APO and FPO, and US territories, we charge $3.00 in addition to our standard shipping charges stated above. On shipments to all other international destinations, please add $17 to our standard shipping charges listed above. Blum's reserves the right to request a higher fee on international shipments depending on the weight and country; in such cases, you will be asked for your approval before the order is processed. Q: How are backorders handled? A: We never charge you on your backordered items until we actually ship them to you. If part of your order is ready to ship, we will send you that portion immediately and then place any remaining items on backorder. The regular shipping charge will be applied on the initial shipment and there will be no shipping charge on any backordered items. |
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